Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Mark Atkinson
It was a pleasure to deal with John who is such a gentleman and engaging person. He built a great rapport with the family especially the girls, even getting them a lovely and very thoughtful treat when we collected the car (it is the little things that make the big things in life) The sale was un-pressurised, with the new Tiguan being immaculately prepared for the day. Thank you Clifton, you have a top top man in John who represents all the core values any company would require. First time for us at Clifton, exemplified customer experience, Until the next time take care all !!
Nigel Rob
Excellent service from start to finish, car is brilliant ,thanks for an easy transaction, would definitely recommend.
Stephen Cunniffe
Audi A4 Avant Quattro. I was very happy with my purchasing experience with Arthur at Clifton Car Sales. He arranged my pick up at the train station and walked me through the car and gave me all the time I needed to assess the car. I found him very fair to deal with and would return to Clifton Car Sales again.
Anne & Stephen Hull - Mini 1.6i Cooper Convertible
We recently bought our convertible Mini Cooper from Clifton. It was a great experience from start to finish, nothing was too much trouble for John who was very helpful and courteous throughout, cannot fault the service we received. The car is amazing and I'm loving every minute when driving it. Would definitely return to Clifton Car Sales in the future.
David Musgrove - Mercedes SL500 Convertible
As I live over 250 miles away from Clifton, I had to do all my initial dealings with Clifton Car Sales over the phone and email. Mike and team were really helpful and professional. Mike happily took a set of high-resolution photos for me, so I could take a close look at any damage (tiny stone chips only in the end) and state of the wheels and tyres (excellent). He held the car for me on a small refundable deposit and when I came up to look at it, he picked me up from Morpeth station and left me to go over the car for as long as I liked before test driving and then committing to buy. The whole transaction was really smooth, the car is excellent, and despite the distance, I'd definitely think about buying from Clifton Car Sales again.
Alan Brown - Range Rover Westminster 4.4 TDV8 Auto
Bought a Range Rover from Clifton Car Sales. As I reside in Glasgow, the deal was concluded over the Internet. Dealt with Mike and agreed a fair trade-in price for my old car. The Range Rover was prepared to a very high standard and Mike helped tax the car in the showroom prior to my drive home. Have now driven the car for 3 weeks and have found a minor issue which should be covered by warranty. Contacted Clifton today and was given the go ahead to have the issue fixed under warranty. I would have no hesitation on recommending Clifton Car Sales to anyone thinking of purchasing a second hand car. Excellent customer service from the first point of contact.
Richard Rodgers - Skoda Octavia Elegance 2.0TDi Estate DSG Auto
Having purchased a Skoda Superb Elegance from Clifton Car Sales, I was introduced to Mike who right away offered a coffee and a chocolate biscuit, which was very welcome after my long journey (Bicester in Oxfordshire). He was very professional and made me feel at ease during my experience. There was no pressure or up selling, just helpful advice and the Skoda was in fantastic condition. The ability to part exchange my old car was also a great help. I would definitely recommend Clifton Car Sales to anyone thinking of purchasing one of their vehicles. I would also return in the future when looking to replace this car. Great work and many thanks.
John Saunders - Vauxhall Insignia 2.0CDTi SRi 5 Door
Just purchased a Vauxhall Insignia from Clifton. I found Mike to be totally professional, I felt at ease during the experience - no pressure just helpful advise & the car was ready when he said & in fantastic condition. I would recommend Clifton to anyone thinking of purchasing one of their vehicles & would definitely return when looking for another car.
Rachel Purser - Mazda MX-5 RF SE-L
I can honestly say I cannot fault the advice and service that I received from Mike...No pressure, quick honest and detailed responses to my emails and delivery to my London address. I spoke to a number of places whilst I was looking and none measured up to Clifton. I love my new's exactly as promised...thank you
Richard Barker - Land Rover Defender 2.4d Hardtop
Recently bought a Land Rover from Clifton Car Sales. No sales push, just an honest straighforward approach that gave confidence in the purchase. They even picked me up from Morpeth train station to take the car home. Couldn't be happier !
Keith Gordon - Seat Leon 2.0TDi FR
Bought my Seat Leon here a few weeks ago. Mike was fantastic over the phone and George was an absolute pleasure to deal with when picking car up. No pushy sales and no pressure whatsoever. Car was presented very nicely and I couldn't be happier with my new car.
Dave Hall - Hyundai Veloster 1.6GDi Sport Coupe
Very friendly and no pressure to buy. Lovely people and car was pristine. Will definitely go back.
Mike Allan - Seat Leon 1.4TSi FR
Car we bought was beautifully prepared and at a good price. We were offered a very fair trade in for our old car. Transaction went very smoothly and Mike dealt with the V5 and road tax when I picked the new car up. No hard sell and very easy to deal with. We're also very happy with the new car. Great service all round!
Haydn Newby - BMW X3 2.0d SE X-Drive Auto
I recently struck a P/X deal with Clifton and from the first phone call to driving away from the forecourt in my BMW X3, I received a level of service rarely found these days. The web site shows the cars impressively, the phone conversation regarding P/X and finance arrangements with George and Mike were clear and honest with no hidden add ons etc. The slick professional completion of the deal takes all the stress and worry out of buying a car from 160+miles away. The BMW was presented to a standard other larger car dealerships can only envy - the valet/car prep guy should be highly commended. I would without hesitation recommend visiting this garage should you be in the market for a new car. Thanks to Mike and George - it was a pleasure doing business with you.
Nick Whiteley - Audi A4 2.0TDi Quattro Technik Saloon
A refreshing experience, no hard selling, nothing could be simpler. Top marks Mike, keep up the good work, oh and the car is superb.
Paul & Amanda Coulter - Volkswagen Touran 1.6TDi SE 5 Door
We needed a 7-seater timely and Mike was a star. He was really friendly and accommodating. He co-ordinated the servicing and MOT of the car timely. We were very grateful for this and I will be back. Well done Mike.
Raymond Douglas - Vauxhall Insignia SRi 2.0CDTi 5 Door
Just purchased a Vauxhall Insignia SRi 2.0CDTi, having driven for 41 years and many purchases, this by far outshines any dealership I have ever bought from. The whole process was flawless and John who took care of the sale was very courteous and helpful, my main observation was that I was never felt pressured at any time. If you want a great car and great sales team, this is the garage to buy from.
Philip C Milne - Skoda Octavia VRS 2.0TSi 5 Door
Bought a great car from them. Skoda VRS & Mike Banbury was the ideal salesman - could not have been more helpful with the transfer from my old car.
Brian Dalgarno - Vauxhall Mokka 1.6i SE
Excellent service. Purchased my Mercedes E320 several years ago and recently purchased my Vauxhall Mokka. Fantastic customer service from all the team and many thanks again Baz for all your help.
Greig Todd - Audi A4 2.0TDi Avant Ultra
Bought a car from this garage last week and to be honest I thought it was too good to be true. Couldn't do enough for me - spoke on the phone with Mike, set deal up and went and completed the deal with George. From the moment I spoke with Mike I felt comfortable - it was only a second hand car but I would buy again as I was treated better than the big dealers. No haggling back and forth either - it was done and I would buy again and recommend this garage to anyone buying.
Oliver Vinney - Peugeot 208 GTi Prestige
I live miles away from Clifton but their delivery driver and overall service and attention to detail was exceptional. Customer service is everything and they delivered 100%. Thanks Mike for a superb personal service without any hard selling.
George & Isobel Kidd - Volkswagen Beetle 2.0TDi Design
What an exceptional service we received from Clifton Car Sales. We bought a car and sold a car all in good faith, unseen by both parties. Photos and phone calls were exchanged throughout the whole transaction. The Beetle was exactly how Mike described, showroom condition. We came across from Northern Ireland and were met by Michael who was in contact with us during our journey, a true gentleman, such an easy and uncomplicated change over, all paperwork, registration etc had all been completed. From the first enquiry with Mike, he was extremely friendly, helpful and a pleasure to deal with. We couldn't recommend this dealership highly enough and would buy from them again without hesitation.
Dr David Bains - Saab 9-3 X 1.9TTid Sportwagon
I travelled from Brighton and was met by Mike at Morpeth station. The Saab Sportwagon was immaculate and a fair price, especially with a major service and MOT included. Mike Banbury completed all the paperwork quickly and the car ran beautifully 370 miles back home despite Friday rush hour! Would definitely use this garage again.
Yusif Assim - Mitsubishi Outlander PHEV GX3h
Bought Mitsubishi Outlander Phev this month and think I received excellent customer service from enquiries to the day of purchase. This car is absolutely fantastic and the whole family loves it. They prepared the car well before they handed it over to me. I think it's worth travelling 351 miles from London for this car. I also think that they are honest people. I will definitely buy from them again when the need arises. Thank you to all the team.
Charles Robinson - Mitsubishi Shogun Elegance Auto
Bought a 2005 Shogun which was in particularly good condition, the service from initial contact to picking up the vehicle was very professional in every way. My daughter will be looking for a newer car shortly and this car dealership will be her first (and hopefully) last visit. Well done Mike it was a pleasure dealing with you.
James Salt - Skoda Octavia VRS DSG Estate
The service and reception I received was first class. I travelled up by train from North Wales as the price was more competitive than I had found locally. I was greeted at the train station by Mike who was very welcoming and then proceeded to be shown the car which was immaculate, exactly as described. I was made to feel very welcome and the whole process was very smooth, this gave me tremendous confidence that I was purchasing the car from the right place. I would highly recommend this garage from all parts of the country, it was well worth the trip up. Thanks again Mike.
Peter Walton - Mercedes E270CDi Estate Auto
Truly amazing service from to start to finish. Honest and without hesitation anything needed doing was done. The car was immaculate - will return in the future to exchange for another.
Tony & Andrea Doonan - BMW X5 3.0d Sport
We bought our new car last weekend and couldn't be happier. The professionalism and customer care we received has been outstanding. Mike was extremely efficient and quick to respond to my emails and we will most definitely purchase a car from Clifton Car Sales again in the future. Thanks again Mike.
David & Wendy Sandiford - Audi Q5 2.0TDi S-Line 6-Speed
We purchased an Audi Q5 this month from Clifton Car Sales. This is the second time we have bought from them. The service we received was very much appreciated - Mike was excellent in a quick response to any queries we had. He cared about us (the buyers) not just to sell the car. As we left the garage he said contact him anytime if a problem or query arises. We are over the moon with the car and service. Thanks Mike and George.
Andy Loizou - Skoda Scout 2.0TDi Auto Estate
I travelled up from Brighton to collect my Skoda. George and Mike are brilliant to do business with, friendly and honest, they inspired confidence in me to make the journey having seen the vehicle online. I wasn't let down. The car is immaculate as stated in the ad. The process of financing, transfer of log books, refund of car tax and taxing new car was all handled very efficiently and quickly by Mike. The car was very competitively priced, hence my travelling to Morpeth, and I got a fair deal in part exchange for my old vehicle. If you want to buy a car with confidence from honest, friendly and open people, look no further. I'd gladly do business with them again.
Paul Kengara - Mercedes 300E Saloon
The type of sales and aftersales service I received from CCS, I wish they had Clifton Butchers where I'd get all my meats from and Clifton Corner Market where I'd get all my groceries! Mike is professional and guided me through the sale. I bought the car unseen and had it delivered to my house 200 miles because he gave me his word. Post purchase, to ensure my car runs as promised, they've offered to fix what's wrong which is second to none. Thanks Mike and the entire CCS team! I'll buy more from you!
Andy Johnson - Audi A6 2.0TDi SE Saloon
I found the car on their website and had a visual check when passing one evening. The car looked wonderful. I rang the next day and arranged a test drive - it was like driving a sofa! Needless to say the deal was struck there and then. The staff were fantastic and couldn't be more helpful. When I told friends which dealer I was getting the car from they all said what a good reputation Clifton Car Sales had. Thanks again for everything.
David Armstrong - Nissan X-Trail Tekna
Great car and service. Needed car asap to get to work. Picked car up in 2 days after it had its mot. Thanks again.
Robin Lewis - Skoda Octavia 2.0TDi SE Estate
We found the used vehicle of our choice through Auto Trader. Clifton Car Sales were the dealership in this case. Wonderful, helpful people and located a few hundred metres off the A1 into Morpeth. Truly recommend they are paid a visit if one is seeking a higher specification for a used car.
Richard Broughton - Audi Q5 2.0TDi SE
I bought an Audi Q5 from Mike at Clifton Car Sales. I started the process from overseas hoping to get the car as soon as we arrived back in the UK. I contacted Mike and always got a quick response. All questions were answered and we agreed a very competitive price and secured the car with a refundable deposit. Once I had arrived back in the UK I arranged a viewing and the car was exactly as described with an excellent interior and exterior. I bought the car and I was able to drive it away that day as Mike had the car valeted and the paperwork ready for signing. On arrival home I realised the driver's side sun visors mirror was cracked. I emailed Mike and he immediately rectified the situation by ordering a genuine replacement part and sending it to my home address. Due to the level of customer service I have received I would definitely return to Clifton Car Sales to buy another car.
Ron Collins - Jaguar XJ 4.2 V8 Sovereign LWB (Testimonial No.2)
Owned this beautiful XJ for months now and I have to say it's the best car I have owned and I'm thrilled I found it at Clifton. I have looked for years to find the right one and finally found it here. Thanks again Mike for your help and honesty. I have owned Jags for around 15 years now and I have a stunning XF 3.0d Sport on the drive. My XJ from this dealership beats the lot of them... Thank you again Clifton, you have made me very, very happy.
Paul & Susan Barraclough - Land Rover Freelander 2 GS
Over the moon with the car - everything as advertised. Great service from your company and will recommend you to all. Many thanks to Mike Banbury and your team... Will be back in the future.
Ron Collins - Jaguar XJ 4.2 V8 Sovereign LWB
Well, we have all read garages and car sales telling how good they are and then you find that they are not as good as they think they are. Well here's a car sales company that is as good as it says it is. I have spent years looking for my dream car which is a Jaguar XJ 4.2. I have been all over the country to look at them and up to now never found the right one for me. Clifton advertised one so I went over to look at it. Expecting it to be ok and fairly close to the sales description. Guess what? this was as good as they said. I have finally found my car and it is stunning. Mike the sales guy could not have been more helpful in making sure this beauty was ready for me and he even delivered it to my door. The odd job that needed doing was done, my private plates changed, MOT'd and they even sorted out the direct debit for the road tax. What a fantastic company and what really great guy Mike is. Listen, guys, if you need a car don't bother going elsewhere - you are wasting your time. Talk to these people, talk to Mike. If they haven't got the car you want, I'm sure they will get it for you. After years of looking for me, the search is over and I couldn't be happier with my car and the guys I bought it off.
Arthur Gofton - Skoda Octavia 1.6TDi SE
I am highly delighted with the car I bought from Clifton Car Sales and did appreciate the helpful service I received. I would recommend the company to anyone wishing to purchase a car.
Colin & Sharon Cunningham - Mazda 2.2d Sport 5 Door
Great service and customer care from Mike. Coming from Northern Ireland and we hadn't seen the car. He sent photos, emails etc and picked us up from the airport. The car was everything he said it was - a great car in fantastic condition. Many thanks.
Katrina Melvin - Smart ForTwo Passion Premium Coupe
Love my new car. Had a test drive on Friday, went back on Saturday to pick it up. It was Mike's day off and he came in to complete the sale. He and all the staff were very friendly. Many thanks for a pleasant buying experience. Would recommend to friends.
Geoff Brown - Audi A4 3.0TDi Allroad
Thanks for all of your help with our new car John - we are over the moon with it and it was a great buy. Cheers.
Thomas Pearson - Volvo C30 2.0ES
Extremely impressed by the service. There was absolutely no sales pressure and Mike was very trusting in letting my friend and I test drive the vehicle. Good communication by email prior to the viewing. Delighted with the new Volvo and the exchange deal on the old one. Will recommend Clifton to my friends.
Terry & Barbara Risk - Audi A1 1.6TDi Sport
Superb service. Hassle free. No high pressure selling. Fantastic car at very good price and a good trade in price offered for our 'old' car. Plenty of communication before - and after. Well worth travelling a total of 300 miles!!!! Would recommend Clifton Car Sales unreservedly.
Chris & Paula Park - Land Rover Freelander 2
What a fantastic garage to deal with. The buying process was so easy from start to finish. No high pressure selling, just good old fashioned service! Also, I would like to add that I have never collected a car from a garage that was a clean as this one - it actually gleamed! Will use this garage again.
Peter and Julie Little - Audi A3 S-Line Convertible
Thankyou for the excellent service. We purchased a fantastic car at a great price. No high pressure selling and the staff were very helpful and kept us informed at every step of the process which meant there were no issues or problems. We would highly recommend Clifton Car Sales.
Ken Hicks - Mercedes R320 CDi
Brilliant car at a good price. Very well presented. The whole buying experience was a pleasure as the staff were exceedingly helpful and friendly. No high pressure sales. Highly recommended.
Joe Henderson - Ford Fiesta ST
Fantastic car at a very good price. Excellent, friendly service from the whole team, everything was done quickly and efficiently. Very pleased with the car and way the purchase was dealt with. Highly recommend them to buy your next car from!
Lesley Forrest - Audi A3 1.4TFSi Sport
Fantastic car at a great price. Excellent service from everyone in the team from collection from the station to a very friendly, smooth transaction. Thankyou very much. Maybe our next car will come from you!
Kevin Smart - Skoda Octavia 1.6TDi SE DSG
Excellent, friendly and efficient service.
Vivien Whitfield - Volkswagen Golf 1.6TDi SE
Very helpful, excellent service, top job.
Christine Simpson - Mercedes A200 CDi Sport
I wouldn't buy a car from anywhere else - great choice at realistic prices. Most helpful in every way.